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How does online escrow work?

Escrow xchange holds the funds in trust while goods and/or services are delivered from Seller to the Buyer. Escrow Xchange only releases the funds once the Buyer has received and accepted the goods and/or services.

How does Escrow Work?

Two or more parties agree to use an escrow service to secure all terms within a contracted sale of real property or service. After terms are agreed upon, buyer deposits funds with escrow service. Once funds have been confirmed, the seller(s) need to supply goods or service as per agreed terms. Once all terms have been met, funds are ready to be released to selling party.

How does Escrow Xchange protect me?

Escrow Xchange ensures Sellers are paid when they deliver goods or complete agreed upon services, ensuring Buyers receive a refund if goods are not delivered or services rendered. escrowxchange also vets Buyers and Sellers to ensure fraudulent users are removed.

Advantages of using escrow tradesafe?

There are so many advantages to using escrowtradesafe for your next crypto based transaction. The biggest reason for doing so, is to keep your funds secure. With so many potential scammers out there, escrowtradesafe's patent pending technology is designed to secure your funds during the entire transaction process, with funds only being released when all parties are satisfied with the outcome.

The other reason for using escrowtradesafe is its ease of use, you can start a transaction in just a few minutes, managing every step within a simple-to-use transaction panel. You can chat with the other party discussing the details of the transaction as it progresses. Once the transaction is complete funds are released instantly.

How to Complete the Account Verification (KYC) Process?

The full KYC process will start after Beta Testing is complete at the moment email verification is the only KYC we are currently requiring.

How does Escrow Xchange protect against fraud?

Escrow Xchange takes several steps to protect both the Buyer and Seller against fraud:
- We verify the identity of all parties involved in the transaction.
- All payments by the Buyer are verified as "good funds" before the Seller is instructed to ship.
- All shipments are tracked to ensure the Seller shipped and the Buyer received the merchandise.
- If the merchandise is fraudulent, the Buyer has the opportunity to “Reject” and return the merchandise during the Inspection Period, while the
- funds are still in escrow. Please note: Esrow.com is not responsible for fees associated with the return.
- escrowxchange monitors and confirms that the Buyer has received the merchandise or domain, protecting the Seller from the Buyer stating otherwise.

How long does the escrow process take?

While most transactions are completed within 1 to 20 business days, transaction timelines are still unique to each transaction and depend on the steps below. You can estimate the timeline of your transaction below:

Account Creation and Verification: Account creation is quick and simple. You simply fill out the required fields on escrowxchange. However, for transactions over $3,000, all users of the transaction will need to complete an individual or institute account verification. Once uploaded, your verification documents will take up to one business day for escrowxchange to review.

Buyer's Payment Method: Buyers may pay for their transactions via wire, cryptocurrency, credit card, or PayPal. For Buyers with accounts in the United States, they may also pay via ACH. Wire payments are processed within 1 - 5 business days.

Delivery time: Delivery from Seller to Buyer depends on the delivery method, and whether Buyer and Seller are transacting digital goods, physical goods, or services. escrowxchange requires all trackable and tangible merchandise be sent via a shipping method that allows online tracking and insurance.

Inspection Period: The Buyers and Sellers select the Inspection Period, which is between 1 - 30 days.

Disbursement Method: Sellers can receive funds via domestic or international wire transfer or domestic ACH payments. Domestic wires are generally received within 1 business day, international wires within 3 - 5 business days, and ACH payments are generally received within 3 business days. Sellers receiving disbursements valued in excess of $500,000 USD are required to receive funds via wire transfer.

Additional Services: Timelines for Milestone Transactions, Domain Name Holding Transactions, and Vehicle Services Transactions with title or lienholder services may be longer as a result of additional rendered services.

If your transaction takes longer than expected, contact our customer support department via email at support@escrowxchange.com or chat with our support team when they are online. They can provide additional information or guidance as to the cause of any delay.

How do I recover my account password if I lose it?

If you've forgotten your password, there is no way for us to help recover it, not because we don’t want to, but because of how client-side encryption works. There is no possible way for staff to help recover any information from your account, because of the same technical properties that make it impossible for us to read your messages or access funds in your wallet.

It is important to keep your password safe and to never share it. If someone gains access to your account, any funds transferred to your escrowxchange account could be lost or stolen, even if you change your password!